Skip to Content

Privacy Policy

Primostar OÜ values your privacy and is committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our websites primostar.eu. By using our websites, you agree to the collection and use of your information in accordance with this Privacy Policy.

This Privacy Policy explains what data we collect, how we use it, and what rights you have in relation to the protection of your personal data. This policy applies only to our websites and their visitors and does not apply to information collected through other channels.

Data Controller

The data controller responsible for processing your personal data is:

Primostar OÜ

Company registration number: 10653217

Email: primostar@primostar.eu

Phone: +372 656 3162

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), which entered into force on 25 May 2018.

Collection and Use of Data

What Data We Collect

The information we collect includes both data that you knowingly and actively provide to us when using our services or participating in campaigns, as well as information automatically sent by your devices when accessing our websites.

Personal data may reach us in the following ways:

  • When you contact us by phone, email, or online chat
  • When you browse our websites primostar.eu.
  • When you comment on, like, or share content on our social media channels
  • When you subscribe to our newsletter
  • When you comment on posts published on our websites

Types of Data Collected

Personal Data

We only request personal information when it is necessary to provide you with a service. Depending on your interaction with us, this may include:

  • First and last name
  • Email address
  • Postal address, country, county, and city
  • Phone number
  • Communication history between you and us
  • Information about your web browser and IP address

Log Files

Our websites automatically collect log files. The information collected may include:

  • Device type
  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of visits
  • Referring/exit pages and number of clicks

This information is used for analyzing trends, administering the website, tracking users’ movement on the site, and gathering demographic information. This data is not intended to, and does not enable, the identification of individual users.

Cookies

Like most websites, primostar.eu uses cookies. Cookies are small text files stored on your device when you visit a website. They are used to store user preferences, regional settings, and service usage options.

You can disable cookies in your browser settings, but doing so may affect the functionality of our services.

Cookies may be:

  • Persistent cookies, which remain on your device after you close your browser
  • Session cookies, which are deleted when you close your browser

Cookies are also categorized by purpose:

  • Essential cookies – required to enable website functionality and user authentication
  • Consent cookies – record whether you have accepted the use of cookies
  • Functional cookies – remember your preferences, such as language or login details, to provide a more personalized experience

How We Use Your Data

We may use collected information for the following purposes:

  • To operate, maintain, develop, personalize, and expand our websites
  • To analyze statistics and improve our services and offerings
  • To identify and contact you by phone, message, or email
  • To send you information and request feedback about our services
  • To prevent fraud and protect our websites
  • To communicate with you via social media platforms
  • To review communication history in order to provide faster and more relevant support
  • To improve service quality and browsing experience
  • To develop new products or services and improve existing functionality
  • To facilitate and speed up interactions when you contact us
  • For other purposes such as data analysis, trend research, and evaluating the effectiveness of marketing campaigns

Sharing of Personal Data

We may share your personal data in the following situations:

  • In connection with a merger, sale of assets, financing, or acquisition of all or part of our business
  • With partner companies, provided they comply with this Privacy Policy
  • With business partners to offer specific products, services, or campaigns
  • With your consent, for any other purpose
  • When required by law or when necessary to protect our rights, property, users, or the public

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Log file data is generally retained for a shorter period, unless required for security, service improvement, or legal compliance.

Children’s Information

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take steps to remove it from our records.

Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, under certain conditions
  • Request restriction of processing, under certain conditions
  • Object to the processing of your personal data, under certain conditions
  • Request data portability, under certain conditions

If you believe the data we hold about you is incorrect, outdated, or misleading, please contact us at primostar@primostar.eu or by phone at +372 656 3162. We will make reasonable efforts to correct the information.

If you believe we have violated applicable data protection laws, you may contact us using the details above. We will investigate your complaint and respond in writing. You also have the right to contact your local data protection authority.

Data Security

We take reasonable measures to protect your personal data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Primostar OÜ applies appropriate technical and organizational measures to ensure that personal data is processed securely and in accordance with this Privacy Policy and applicable laws. Data is not transferred to third countries or organizations unless adequate safeguards are in place.

Links to Other Websites

Our websites may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly recommend reviewing the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content or privacy practices of third-party websites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be reflected by updating the revision date at the end of this document. Continued use of our websites after changes are made constitutes acceptance of the updated policy.



Last updated:  10 February 2026